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Shipping Policy

Shipping Policy – Knives Market

Thank you for choosing Knives Market for all your handmade knives, swords, and axes. We are committed to providing you with a seamless and reliable shipping experience. Here are the details you need to know:

Shipping Method: We offer free shipping to customers in the United States and Canada. We have partnered with DHL, a trusted and reputable courier service, to ensure that your order reaches you safely and in a timely manner.

Shipping Origin: Our store is located in Wazirabad, Pakistan, where our dedicated team of artisans meticulously handcrafts each item with precision and care. From here, we dispatch your order to its final destination.

Dispatch Time: We understand that receiving your order promptly is important to you. That’s why we strive to dispatch your items as quickly as possible. After your order is placed and payment is confirmed, we typically dispatch your package within 3-5 working days. Please note that this time frame may vary during peak seasons or due to unforeseen circumstances, but we always strive to keep any delays to a minimum.

Delivery Time: Once your package has been dispatched, the estimated delivery time to the United States and Canada is usually within 15-20 working days. Please keep in mind that international shipping times can be influenced by various factors, such as customs clearance procedures and local postal services. While we make every effort to ensure a timely delivery, we kindly ask for your patience and understanding in case of any unforeseen delays.

Order Tracking: To keep you informed about the progress of your shipment, we provide you with a tracking number as soon as your package is dispatched. This allows you to track your order’s journey from Wazirabad, Pakistan to your doorstep. You can easily enter the tracking number on the DHL website to get real-time updates on the status of your shipment.

Shipping Restrictions: It’s important to be aware of any legal restrictions and customs regulations regarding the import of knives, swords, and axes into your country. Please familiarize yourself with your country’s specific laws and regulations to ensure a smooth and hassle-free delivery. In the event that any customs duties or fees are applicable, they are the responsibility of the customer and may be assessed upon delivery.

Customer Support: At Knives Market, we value our customers and are here to assist you throughout the shipping process. If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to our friendly customer support team. We are always ready to provide you with the information and assistance you need.

Thank you for choosing Knives Market. We appreciate your trust in our products and services. We look forward to delivering exceptional quality and craftsmanship right to your doorstep.

Sincerely,

Knives Market